Kohl's is a well-established department store known for delivering exceptional customer service and a pleasant shopping experience. With a clean and bright interior, this store is easy to navigate, making it convenient for shoppers to find what they're looking for. The friendly and accommodating associates at Kohl's go above and beyond to assist customers, whether it's helping them locate a specific item or explaining rewards and benefits. The store prides itself on having professional and knowledgeable associates, such as Hannah Miller in Sephora and Brittany in the Home Goods Department, who strive to make every customer's visit exceptional. Additionally, Kohl's offers the convenience of opening an account, allowing customers to earn additional rewards on future shopping trips. With its wide range of merchandise, fair prices, and excellent customer service, Kohl's is a go-to destination for a satisfying shopping experience.
Amenities and More
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
- Cheques
- Active military discounts
Reviews
Was greeted with a smile and a friendly hello by two Kohl's associates, Danielle and Shana. Danielle was great with helping me find the item I was wanting to purchase. Shana was at the front-end/self-checkout and was most helpful with the process of getting cashed out. Great customer service and a great experience. Will definitely be back for my future needs.
I was at the self checkout and the Lady was very helpful at the Lima store wish I could remember her name … she is definitely the person for the job. Made sure I put my phone number in and got on my coupons. Kohls cash , and my points. Thank You Lady your were great 👍 …
A very warm friendly cashier/associate named Deb checked me out at the register. She was very accommodating as I wanted to put my purchase on my Kohl’s card but did not have it with me. It’s nice to see people who enjoy their positions & kohl’s seems to be knocking it outa the park. Kiddos to management 👍🏻👏🏻 …
Just sharing the staff at Kohls in Lima Ohio are always so helpful and friendly. I believe they all need to be commended for their hard work.
Had to return to the store and get die pack removed. 1 hour round trip. Need better training for the employees. Also, an apology would’ve been nice. I will think twice before shopping there again.
I ordered two holiday pet sweaters hoping that they would be great quality. I ordered from KOHLS because they did carry 2x. The quality was no better than Walmart and totaled over $60.00+. I did receive it timely but will not do this again. I have a Great love ❤️ for my Grand-furs as my daughter and her husband chose not to bring children in to this crazy world, and to rescue instead. Disappointment hurts
My first cashier was rough, I attempted self checkout. Thankfully Jane came to assist and ensured that I received my full rebates and kohls cash opportunities. Thanks for all your help Jane you made our kohls experience very delightful. Merry Christmas
Thus store is clean,bright and easy to get around. Two ladies helped me locate a sweater I wanted. At the checkout Jan.D explained my loss of rewards due to items returned.
Location
2750 Elida Rd, Lima, OH 45805, United States
Hours
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